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Terms of Service

Last Updated: October 30, 2026

 

1. Acceptance of Terms

By accessing the website, placing online orders, purchasing gift cards, enrolling in loyalty rewards, purchasing event tickets, submitting job applications, or messaging G&B Dockside (operated by BE NICE 3333 LLC, referred to as "we," "us," or "our")—including communications through our Google Business Profile on Google Search and Maps, social media platforms, event portals, or recruitment listings—you agree to these Terms of Service. If you do not agree, discontinue use of these channels immediately.

 

2. AI-Powered Messaging & Automated Guest Assistance

We utilize automated systems, machine learning, and artificial intelligence across Google Search, Google Maps, and connected digital messaging channels to assist guests with prompt inquiries.

 

  • Informational Estimates Only: Operating hours, estimated wait times, menu pricing, event dates, loyalty point totals, and inventory availability generated by automated messaging are advisory. Actual venue availability, kitchen capacity, seasonal items, and daily specials may alter actual offerings.

     

  • Allergen & Health Advisory: Do not use automated messaging or digital chat channels to communicate critical food allergies. Ingredients, recipes, cooking oils, and cross-contact risks change during daily kitchen operations. Guests with severe allergies must speak directly with an on-duty manager or server in person before ordering or dining.

     

3. Table Reservations & Online Ordering (Toast)

  • Reservations (Toast Tables): Inquiries submitted via chat do not guarantee a table. A reservation is only confirmed once an official confirmation notification is issued through Toast Tables (SMS or email). Tables may be released if your party is more than 15 minutes late without prior notice.

     

  • Online Orders & Payments (Toast Online Ordering): Direct takeout orders and payments are processed via Toast’s secure, PCI-compliant checkout infrastructure. We will never ask for—and you must never send—credit card details or CVVs via chat or direct messages.

     

  • Modifications & Refunds: Once transmitted to the kitchen via Toast, orders may not be canceled or altered. Refunds are handled on a case-by-case basis by restaurant management upon review.

     

4. Gift Cards & Guest Loyalty Rewards (Toast)

  • Toast Gift Cards: Digital and physical gift cards are redeemable solely for food, beverages, and applicable sales tax at our restaurant. Gift cards are non-refundable, cannot be redeemed for cash (except where required by Florida law), and cannot be replaced if lost, stolen, or used without authorization.

     

  • Toast Loyalty Program: Guests who enroll earn reward points based on qualifying purchases processed through Toast. Points hold no monetary cash value, are non-transferable, and cannot be combined with select promotional discounts unless expressly stated. We reserve the right to audit, adjust, or terminate accounts in cases of suspected fraud or technical error.

     

5. Special Events & Ticketing (Eventbrite)

  • We occasionally host ticketed tastings, culinary experiences, private dining events, and special gatherings organized and ticketed through Eventbrite.

     

  • Ticket Purchases & Fees: Ticket purchases, registration fees, and processing charges are handled through Eventbrite’s checkout and remain subject to Eventbrite’s Terms of Service.

     

  • Refunds & Event Cancellation: Unless stated otherwise on the specific Eventbrite event listing, ticket sales are non-refundable. If an event is postponed or canceled due to severe weather, venue emergency, or unforeseen circumstances, our liability is limited to issuing a reschedule date or a ticket refund in accordance with the event's stated cancellation policy.

     

6. Marketing, Social Media, & Promotions

  • Email Marketing (Mailchimp): If you subscribe to our newsletter or promotional updates, your email is processed via Mailchimp. You may unsubscribe at any time using the one-click "Unsubscribe" link at the bottom of any marketing email.

     

  • Social Media Platforms: We maintain official brand profiles across multiple social networks (including Meta platforms such as Facebook and Instagram, as well as TikTok, X, YouTube, LinkedIn, and other current or emerging social channels). Promotional contests, giveaways, and seasonal discounts hosted on any social platform are subject to the specific promotional rules published alongside the post. None of our promotions are sponsored, endorsed, administered by, or associated with the underlying social platforms.

     

7. Job Applicants & Recruitment (Indeed & Career Portals)

When submitting an employment application, resume, or inquiry through Indeed, our website, or affiliated hiring portals:

 

  • You warrant that all information, work history, and references provided are truthful, accurate, and complete.

     

  • Submitting an application or conversing with a recruiter or automated hiring tool does not constitute an offer of employment or an employment contract.

     

8. Acceptable Use & Conduct

You agree not to submit fraudulent bookings, fake takeout orders, malicious scripts, abusive communications, harassment, or unlawful content across our messaging endpoints, social pages, reservation systems, ticketing portals, or recruitment listings.

 

9. Limitation of Liability & Florida Governing Law

  • Services, automated messaging tools, and loyalty trackers are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, BE NICE 3333 LLC and G&B Dockside disclaim liability for automated messaging inaccuracies, reservation glitches, ticketing technical errors, or third-party platform outages (including Toast, Eventbrite, Google, Meta, or Indeed).

     

  • These Terms are governed by the laws of the State of Florida. Any legal action or dispute arising from these terms shall be filed exclusively in the state or federal courts located in Broward County, Florida.

     

10. Contact Information

BE NICE 3333 LLC d/b/a G&B Dockside

 

Physical Address: 3333 NE 32nd Ave, Fort Lauderdale, FL 33308

 

Email: privacy@benicerestaurants.com

 

Phone: (954) 306-2000

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